YMCA of Detroit Installation
Regardless of the management software an organization is using, one thing about which the CEO or CFO will always be concerned is the “Return on Investment” (ROI) received as a result of the organization’s investment. If the information system utilized results in a considerable monthly expenditure, for example, the system should consequently produce a significant return to the organization.
ROI for a management software system may be measured in many ways: member satisfaction, membership retention and sales, full program and camp registrations, successful campaigns, friendly staff and member relations, timely financial reports, and well maintained and easily accessible information. Another ROI measure is the reduction of associated information systems cost for management of the organization.
We at Symmetrical Solutions believe that our Protivity™ solution will deliver significant ROI to your organization in all of the above categories. Consider the YMCA of Metropolitan Detroit:
The YMCA of Metropolitan Detroit has been a Symmetrical partner for since 2006 and was our first client to install our payment processing software provided by JetPay. (JetPay, LLC is a Dallas-based payment services provider and developer of the JetPay suite of payment transaction processing tools.) Protivity™ provides POS (point of sale) credit card verification and processing, thus eliminating several steps required to process credit card payments. We also offer security for all bank and credit card transactions through our encryption protocols. The implementation at the YMCA of Metropolitan Detroit has resulted in considerable cost savings for their organization. Direct annual savings resulting from POS transaction processing and reduced fees for credit card and bank draft processing totaled $26,803.00 (at the time of this case study conducted in 2007), reported Darcie West, the Detroit Y’s internal auditor. According to Darcie, additional indirect savings totaling $60,528.00 resulted from personnel cost reductions in addition to the reduction of other processing costs. Total annual cost savings at the YMCA of Metropolitan Detroit resulting from Symmetrical’s Protivity™ solution and our JetPay processing partner totaled more than $87,000.00. The results in Detroit are impressive and may not be reflective of potential savings for all organizations, but we believe that it will be worth your time to investigate how Protivity™ may help your organization become more efficient and, consequently, increase your revenue.
Review the cost savings estimates prepared by staff at the YMCA of Metropolitan Detroit by downloading our case study. The first chart reflects both direct and indirect annual savings resulting from the use of Symmetrical’s Protivity™ solution, including transaction processing through JetPay. The second spreadsheet shows savings resulting specifically from JetPay processing fees compared to the Y’s previous ACH and credit card processor.
Please contact us at to find out how Protivity™ may help your organization increase the return on your software solution investment!